Data Protection Documentation

9 baje's Privacy Policy — how safe your data is with us

From data collection to protection — this page covers everything about how 9 baje safeguards your privacy. Clear and straightforward, no complicated language.

Last Updated: January 2026
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Our Commitment to Privacy

6 core principles that keep your data safe at all times

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SSL Encryption

All your data is protected with 256-bit SSL encryption. From login to payment, everything is transmitted through encrypted channels.

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No Data Selling

9 baje never sells your personal data to third parties. Your information is used solely to improve your experience.

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Minimal data collection

Only the information that is necessary will be collected. No unnecessary personal data is requested or stored.

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Your Control

You always have the right to view, correct, or delete your data. Contact our support team at any time.

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Cookie Transparency

We are transparent about which cookies we use and why. All non-essential cookies can be disabled.

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Regular Policy Reviews

Our Privacy Policy is regularly reviewed and updated in line with international data protection standards.


1Introduction

9 baje This Privacy Policy explains how we collect, use, and protect the personal information you share with us while using the platform.

9 baje believes you have every right to control your own data. We only collect what's necessary to provide you with a great experience — everything else stays yours alone.

This Privacy Policy 9 baje's website, mobile app, and all other digital services. Using any 9 baje service means you accept and agree to this policy.

ℹ️ In simple terms: We collect your information for you — not to sell, and not to retain beyond what's necessary.

2What Data We Collect

9 baje collects two types of information — data you provide directly, and data collected automatically.

Data Type What's Included Why It's Needed
Identity Information Name, date of birth, national ID number Age Verification & KYC
Contact Information Mobile number, email address Account Security & Notifications
Payment Information Mobile Pay/Nagad number, transaction history Deposit & Withdrawal Processing
Device Information IP address, browser, device model Security & Fraud Prevention
Usage Data Session duration, page visits, betting history Service improvement and personalization
3How We Collect Data

We collect data through the following methods:

  • Registration Form: Information you provide when opening an account
  • KYC Verification: When uploading an ID or other verification documents
  • Transaction Records: Automatically generated from deposit, withdrawal, and betting activity
  • Cookies & Trackers: While browsing the website (see Section 6 for details)
  • Customer Support: When you reach out via chat, email, or phone
  • Third-Party Verification Services: Using secure identity verification services to prevent fraud

✅ Our Policy: We never collect your data without your consent. The consent you provide at registration is the basis for all data collection.

4Purpose of Data Use

9 baje uses your information solely for the following purposes:

  • Account Management: Login, security verification, and account protection
  • Service Delivery: Processing bets, gaming activity, and payments
  • Legal Obligations: Meeting regulatory requirements and preventing money laundering
  • Customer Service: Resolving your issues
  • Fraud Prevention: Detecting and preventing unauthorized activity
  • Service Improvement: Improving platform performance and user experience
  • Personalised Offers: Showing relevant promotions based on your preferences (with the option to opt out)

We never sell your data to advertisers. Your information exists for your service — nothing else.

5Data Sharing Policy

The following outlines when and with whom 9 baje may share your information:

  • Payment Providers (Mobile Pay, Nagad, Rocket): Only the information needed to complete a transaction is shared
  • Identity Verification Services: With secure third-party partners for the KYC process
  • Regulatory & Law Enforcement Authorities: By court order or government authority to meet legal obligations
  • Game Providers: Information required to operate specific games (name or user ID)

🚫 We never share: Your information is never shared with advertisers, marketing companies, or data brokers — under any circumstances.

In the event of a business merger or acquisition, your information may be transferred, but you will be notified in advance.

6Cookies & Tracking

The 9 baje website and app use cookies and similar technologies. Cookies are small text files stored on your device.

Cookie Type Purpose Can it be disabled?
Essential Cookies Login sessions, security, core functionality No (the site will not function without it)
Performance Cookies Monitoring page load speed Yes
Analytics Cookies User behavior analysis Yes
Preference Cookies Remembering language, theme, and settings preferences Yes

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent 9 baje from functioning properly.

7Data Retention Period

9 baje does not retain your data longer than necessary. Retention periods for different types of data are listed below:

  • Active Account Data: For as long as your account remains active
  • Transaction Records: 5–7 years for legal requirements
  • KYC Documents: 5 years after account closure
  • Betting History: 2 years after account closure
  • Customer Support Conversations: 2 years after last contact
  • Log Files: Typically 90 days

✅ After the retention period, data is securely deleted or anonymized. We do not store any data indefinitely.

8Security Measures

To keep your data secure, 9 baje uses a multi-layered security system:

  • 256-bit TLS/SSL Encryption: All data transfers are encrypted
  • Two-Factor Authentication (2FA): An extra layer of security at login
  • Firewall & DDoS Protection: Cyber Attack Prevention
  • Regular Security Audits: Tested by third-party experts
  • Limited Access Policy: Only authorized personnel can access your data
  • Payment Data Isolation: Card and mobile banking details stored on separate encrypted servers

⚠️ Your Responsibility: Keep your password and login details private — never share them with anyone. If you notice anything suspicious, contact support immediately.

9Your Rights

As a 9 baje user, you have the following rights regarding your information:

Right to Access

You can request access to the information we hold about you at any time.

Right to Rectification

If any information is incorrect, request a correction and we'll update it promptly.

Right to Erasure

You may request deletion of your data unless we are required by law to retain it.

Right to Restrict Processing

You can request that your data not be used for specific purposes.

Right to Data Portability

You can request a copy of your information in a structured, portable format.

Right to Object

You can object to your information being used for marketing or analytics purposes.

ℹ️ How to Submit a Request: To exercise any of the rights listed above, privacy@9baje.biz. We typically respond within 30 days.

10Children's Privacy

9 baje is fully For users aged 18 and above for a platform. We do not knowingly collect any information from minors.

Age is verified at the time of registration. Should any minor's information enter the system for any reason, it will be deleted immediately and the associated account will be suspended.

🚫 For Parents: If you suspect your child is using 9 baje, immediately support@9baje.biz— to let us know. We'll take action right away.

11Policy Updates

9 baje may update this Privacy Policy from time to time. When changes are made:

  • The "Last Updated" date at the top of this page will be changed
  • A notification will be sent to your registered email address for any significant changes
  • A banner notice will be displayed upon logging into the platform

Continued use of 9 baje after any changes means you accept the updated policy. If you disagree, you may close your account at any time.

12Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

Email

Privacy@9baje.biz

Live Chat

24/7 support available

Response Time

Within 30 business days

ℹ️ When submitting a privacy complaint, please include your registered email address or mobile number so we can respond as quickly as possible.


Ready for a safe gaming experience?

Your data is completely safe with 9 baje. Register now and join Bangladesh's most trusted betting platform.

Responsible Gaming Notifications

9 baje is for users aged 18 and above only. Enjoy gaming and betting for entertainment. If you're experiencing any issues, please contact our Responsible Gaming Visit the page or contact support.

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